We’re sorry you’re having this experience. It is very frustrating if you’re trying to book for a course, event or session – and the payment won’t go through.
The most common cause of the problem is that you have entered the wrong postcode or zip code for the card you are using. Perhaps you’ve moved recently, or your card is registered at another address. So check your most recent card statement or just try another postcode.
If this doesn’t work, then try another card – and again check you’re entering the right postcode.
This is important for security.
Also, check all the usual things like you’re entering the right card number and expiry date.
If you’re still having problems, do drop us a line or give us a call.
Either click the envelope icon below this question with the text: Still got a question? How can we help? Click the orange bubble on the lower right and corner and use the ask option.
Or visit Booking enquiry.