Dealing with Difficult People Online Booking

“DEALING WITH DIFFICULT PEOPLE”

Dates: 
May 14th – July 30th, 2019
Times: 
7.45pm-9.45pm
Cost: 
£375 which can be paid in installments. £360 full payment discount.

Booking is not open yet for the next course but please let us know you are interested in participating.

Course information: Dealing with Difficult People


ONLINE BOOKING

You can book and secure your place online for the Dealing with Difficult People course below. This is by far the easiest and quickest way of booking and will guarantee your place on the course. As soon as you book your place, you have started the course and you may begin to notice some changes. This is one of the benefits of booking early rather than waiting until just before the course starts!

We will also ask you for some details:

  • Your contact details
  • What you want to achieve through the course
  • Any particular issues you wish to address through the course

(If you have had a telephone consultation with Claire about the course please repeat anything you discussed with her. Please note this information is strictly confidential and will not be divulged to a 3rd party for any reason.)

You can either pay:

  • a non-refundable deposit of £125. ( The outstanding balance of £250 will be debited 2 weeks approx. before the course starts.)
  • full payment and receive the full payment discount of £360 instead of £375 
  • by 3 monthly installments of £125.

IMPORTANT Before booking we recommend you scroll down and read all the important information about the Money Back Guarantee, our Terms and Conditions and Cancellation Policy. In booking the course you will confirm that you are in agreement with these terms and conditions.


PAYMENT OF NON-REFUNDABLE DEPOSIT OR IN FULL

You will be able to pay the deposit of £125 by debit or credit card. Don’t miss out the discounted price of £360 when you pay in full.

The cut-off date for the non-refundable deposit is 28th April 2019, because almost immediately you will be required to pay the balance. If booking after that date you may prefer to pay by installments so you can spread your payments over 3 months (see below).

Dealing with Difficult People – Online booking


PAYMENT BY INSTALLMENTS

The first installment of £125 will be paid immediately upon booking, with the second installment due one month after the first, and the third one month after the second. This is by far the easiest and less painless way of paying.

Set up payment by installments


PAYMENT BY OTHER MEANS

Please contact Michelle, my assistant if you are having problems with making your booking or you wish to pay by other means. You will receive these details as a matter of course if you have had a telephone consultation with either Claire or Jane.

  • Payment by electronic transfer or by cheque.
  • Your employer has agreed to pay for you – please note there will be a £30 surcharge to cover our extra admin costs and £50 if your employers require us to be registered as a supplier.
  • If the course appears to fully booked (we will add you to the waiting list and alert you as soon as a place comes available)
  • If you haven’t received your confirmation (it’s a good idea to look in your spam).

CONFIRMING YOUR PLACE
Once you have made payment,  Jane will send you a confirmation with all the details that you need to know next time she is online. Please note this is not an automated service. If you have paid the non-refundable deposit, details of how you make payment for the outstanding balance 2 weeks before the course starts will be included in your confirmation.


IMPORTANT INFORMATION

Screen Shot 2016-09-02 at 13.57.22COMMITMENT
Please note that commitment to the process is essential in order for the group to be effective for you and all the others in the group.

As this course is aimed at people who have participated in previous courses, you will know how important it is to be fully committed to the course. Claire will do everything in her power to support you in making a significant shift in the way you communicate with the challenging people in your life, however, it is essential that you fully engage yourself and stick with it!

The group is limited to a maximum of 12 people to ensure that Claire can focus intimately on your needs. We want to make sure the right people are on the course and that the course is right for you.

It is important that you are aware that when you commit to the group, you commit to completing the course and paying for all the sessions (even if you decide to leave the course).  It is fine to miss a couple of sessions: however, all missed sessions must be paid for.


NOT SURE

If you have any doubts about your suitability to the course, or for any questions about the course content you can either:

Set up a 15-minute phone consultation to discuss your situation with Claire:

Book a telephone consultation with Claire

Or you can contact Michelle.


Screen Shot 2016-09-03 at 11.14.43TERMS AND CONDITIONS
For further detailed information please read through our Terms and Conditions prior to booking on the course.

Please be sure you fully understand their meaning because once you book on the course, we will assume you are in agreement with these terms and conditions. If you have any questions, please contact Claire or Jane.

CANCELLATION
Please note no refund will be made if for whatever reason you cancel after the course has begun.

In the event of cancellation after paying in full, a refund of the balance (less the non-refundable deposit) will be made provided that notice of 14 days is given before the course begins,

If we are able to fill your place (which is usually possible) you may be able to transfer your payment to a future course. See our Terms and Conditions for our full cancellation policy.


Many thanks for your booking and we look forward to seeing you on the course.

From: Claire Schrader

claire135

Hi there
Welcome to Making Moves particularly if you've been struggling with confidence.
I've been there myself, so I do understand.

If you want to get started as soon as possible, my next round of confidence courses are starting.

See my most recent Facebook Live Shyness the Way Out - see my Facebook page to watch (you'll find it in videos)

The Breakthrough Group is the first step for many people - particularly if you feel shy, self-conscious or experience social anxiety I've seen some miraculous transformations in my 20 years of running this group.
Courses next start Tues 15th Jan @ 7.45pm (One place - not too late to join) and Wed 23rd Jan @5.30pm (LAST PLACES)

If speaking up in groups, being heard, or any public speaking is your challenge, then the  Finding Your Voice course is a good place to start if anxiety and nerves are the issue. I've had people with very severe symptoms including panic attacks, overcome these issues with relative ease.

Courses start Thurs 17th Jan @ 7.45pm and Thurs 24th Jan @5.30pm (LAST PLACES FOR BOTH COURSES)

"I don't know what to say" improvisation for social confidence is great for people with average confidence who experience some form of social anxiety or awkwardness but find themselves stumped with knowing what to say. Working through improvisation and will transform your verbal confidence and social skills.

Starts Wed 16th Jan @ 7.45pm. (FULL)  next course will start 10th May

The Express Yourself Workshop (next on 31st March) is a great place to come out of your shell with a very supportive group of people - you will be amazed at what you can achieve in just one day. 

My next Introductory Evening on 10th April is a great way to get a taste of what to expect before joining one of my courses.

You can book online for all my courses and events.

Book a telephone appointment with me or get in touch by email if you're not sure which course is right for you.

I look forward to hearing from you

Best, Claire