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Why am I not receiving my free chapters/the bonuses for your book?

I understand how frustrating it must be – if you signed up for the free chapters, the bonuses for my book From Wallflower to Sunflower – and you haven’t yet received anything. The internet is wonderful but security and privacy issues are getting even tighter.

In order to make sure that you are a genuine person and not a spam robot, I use a permission-based service which requires you to CLICK A LINK in an email that was sent to you – in order to comply with the anti-spam laws.  If you do not do this, you will not receive the pdf with the 3 free chapters or the bonuses.

So I suggest you take a good look in your inbox for this email.Or look in your spam/junk folder in case it’s gone there.

I have 2 email addresses that I use. One is for my newsletter: claire at makingmovescourses dot co.uk. And the other is for general correspondence: claire at sunflowereffect dot com.

(It’s also a very good idea to immediately add these email address to your address book – so you can be sure to receive important emails to do with your booking that we will be sending to you.)

What if I don’t get the email?

If you didn’t receive the email then either:

You are in some way in my system – because you are already subscribed. If you don’t receive the email then please contact us and we will send you another copy.

You may have attempted to subscribe before and didn’t click the link in the email. If so you can try resubscribing. Just return to the sign-up pages for the chapters or newsletter. Or to the bonuses for my book

IMPORTANT IF YOU USE GMAIL

Some time ago gmail changed the way email is displayed in your inbox – and they are always changing things so this may no longer be relevant. Got to your account to see if the new “tabbed” inboxes have been turned on (you’ll see the new tabs across the top of your emails).

  1. Click on the Promotions inbox tab. Drag any emails from me and other services you actually want to hear from and drop them onto the tab that says Primary.
  2. Then, when it asks if you want future emails to go into your Primary inbox, just click yes. If you want to totally turn off the new tabbed inboxes, just click on the Settings “gear” image at the upper right corner of your inbox and select “Settings.” This may have changed.
  3. Click the “Inbox” tab and uncheck ALL of the categories except “Primary” then save your changes. Then you can be sure that you will always receive the newsletter.

I hope this helps to resolve any difficulties you were having.

But please let us know if you’re having any problems and we’ll do our best to sort it out.

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